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COURSE INFORMATION

Having Difficult Conversations with Employees
Type:
Training Course

Length:
0.5 Days
CEU:
0.4
PDH:
4

Fee:
$495 CAD

Upcoming Sessions
There is currently no upcoming sessions available for this course. Please check back later!
Course Description
This half-day course will provide leaders with tools and techniques for holding “difficult” conversations with employees regarding their performance and career development, and specifically in the context of day-to-day performance and the employee’s career goals.

Group and individual learning activities will encourage reflection and will challenge leaders to make a mind shift in communicating with employees.

Guidelines will be provided for planning difficult conversations along with opportunity to observe the demonstration of a difficult conversation, and then opportunity to practice and assess conversations during the session.
Learning Objectives:
At the completion of this workshop, participants will be able to:

1. Describe the guiding principles for having difficult conversations in the workplace.

2. Describe what difficult conversations look like and discuss challenges or barriers that exist for a leader.

3. Explain the guidelines for having a difficult conversation with an employee.

4. Plan and apply the steps of conducting a difficult conversation.
Jane Grant, CPHR
As an energetic and versatile Human Resources Management Consultant, Jane has over 25 years of experience in the design, facilitation, and evaluation of various training and development programs, including leadership development programs.


Jane’s passion and enthusiasm for the training and development area is evident in the facilitation of her highly interactive and engaging courses. Jane’s participants have included those working in oil and gas, manufacturing, information technology, health care, government, education, engineering, not-for-profit, etc. Jane has also taught for many years at the University of Calgary, Mount Royal University, and the Southern Alberta Institute of Technology (SAIT).


Jane is a Chartered Professional in Human Resources (CPHR retired), and a Certified Coach Practitioner. Jane is a member of CPHR BC & Yukon, a past member of the Canadian Association of Management Consultants, and a past director of the Southern Alberta Chapter of the Canadian Association of Management Consultants.
Read More about Jane Grant, CPHR