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This highly interactive and skill building one-day course is designed for leaders, especially those who are new to their role in leading others. Making the transition from “one of the team members” to a leader can be challenging and the role demands new skills, knowledge and mindset to become a highly competent and successful leader.
Throughout the day, participants will have the opportunity to actively engage in small group discussions, large group discussions, self-reflection learning activities, and lecturettes on a wide range of timely and relevant topics related to leadership.
A complete set of course materials and lunch is included in the Leadership Essentials course.
Learning Objectives:
At the completion of the Leadership Essentials workshop, participants will be able to:
1. Define expectations related to the role of a leader including communicating, planning, organizing, motivating, delegating, monitoring and following up with employees.
2. Identify strengths and areas for development related to characteristics or attributes required of a successful leader.
3. Describe the guiding principles for creating and maintaining positive interactions with employees.
4. Identify factors that contribute to the motivation of employees.
5. Describe the various performance support skills including communication skills (e.g., listening, questioning and feedback) that are essential for creating and maintaining positive interactions with employees.
6. Explain the Interpersonal Communication Model and the factors influencing interpersonal communication.
7. Apply effective listening and questioning skills with employees.
8. Apply appropriate guidelines and techniques for giving and receiving feedback in the workplace.
9. Describe the differences between coaching and mentoring along with the importance of using coaching and mentoring skills.
10. Explain the role of a coach and the role of a mentor and a mentee in the coaching and mentoring process.
11. Identify performance issues or gaps with employees, conduct analyses of performance issues using a diagnostic tool, and conduct performance improvement discussions with employees.
Jane Grant, CPHRAs an energetic and versatile Human Resources Management Consultant, Jane has over 25 years of experience in the design, facilitation, and evaluation of various training and development programs, including leadership development programs.
Jane’s passion and enthusiasm for the training and development area is evident in the facilitation of her highly interactive and engaging courses. Jane’s participants have included those working in oil and gas, manufacturing, information technology, health care, government, education, engineering, not-for-profit, etc. Jane has also taught for many years at the University of Calgary, Mount Royal University, and the Southern Alberta Institute of Technology (SAIT).
Jane is a Chartered Professional in Human Resources (CPHR
retired), and a Certified Coach Practitioner. Jane is a member of CPHR BC & Yukon, a past member of the Canadian Association of Management Consultants, and a past director of the Southern Alberta Chapter of the Canadian Association of Management Consultants.
Read More about Jane Grant, CPHR "The instructor was experienced and had humour."
- Sales Manager
"It was well presented. Great course, Thanks!"
- Engineer
"That was a great course. Thanks so much!"
- VP Business Development
"I don't often circle 5s (out of 5) unless I feel that the score is "excellent", which this course was.
Jane's program takes on a very practical approach. The interaction and references to real issues really provided a reward from the course."
- Supervisor
"Really enjoyed the course. Lots to think about and try."
- Production Engineer
"Great. Can't wait to read the materials."
- Product Integration Manager
"This was an excellent program. I am able to take the tools and immediately apply them. Thank you!"
- Document Control/ Lead
"Engaging and Organized. Very informative and will be of use."
- Operations Manager
"The instructor was very resourceful and brought good examples."
- Anon.
"Excellent. Jane kept it moving along nicely, with fun and practical examples to take home. Thank you."
- Process Engineering Team Lead
"Great course. Kept everyone involved."
- Production Engineer
"The instructor was very friendly and gave a lot of real time examples."
- Senior Programmer Analyst
"I thought it was a great one day course for this topic!"
- Technical Supervisor
